Sam Services Sam PBX

Features

What you get with a business phone system — and what you can do with it.

Numbers

Local and toll-free numbers

Numbers in any US area code, plus 800 numbers for nationwide reach.

Number porting

Bring the numbers you already have; we handle the transfer from your current carrier.

Caller ID per number

Each extension calls out with the right company number.

Call routing

Ring groups

Ring several people at once or one after another, with time limits per step.

Voice menus (IVR)

"For sales press 1, para español oprima 2…" — recorded or natural text-to-speech voices.

Transfers and hold

Blind transfers, hold and keypad tones from any device.

Business hours

Hours per number

Several ranges per day in 15-minute steps, in each number's time zone.

Holidays and special dates

US federal holidays in one click, plus your own dates with reduced hours.

After-hours and busy messages

Bilingual messages when you are closed or when nobody can answer, generated from text.

Manual override

Force open or closed for an emergency, a meeting or a late night.

Phones

Mobile app

Business calls on the employee's phone, with push notifications and without exposing their personal number.

Desk phones

Standard SIP desk phones for the front desk and the office.

Web phone

Make and take calls from the browser, with one click from the call history.

Visibility

Call history

Every call with who answered, how long it rang and who hung up.

Unattended calls

Missed customers stay flagged, with the number of attempts, until someone talks to them.

Dashboard

Today against last week, calls by hour, by number and by extension.

Extension status

Which phones are online right now and a log of connections.

Texting

Two-way SMS and MMS

Conversations with customers from your company numbers, with photos and documents.

Compliance built in

STOP / START handled automatically; opted-out numbers cannot be texted by mistake.

Talk to us

Tell us how your team handles calls today. We will show you what a business phone system can do for you.

Talk to us